Frequently Asked Questions

Usually one to two hours thanks to the strong suction on our truckmount machine. We can pop air movers down to speed it up further if you need.

No. We are NCCA trained and match the method and solution to your carpet type, so wool and delicate fibres are cleaned safely.

Yes. We shift the sofas and chairs, clean underneath and put everything back. You do not need to lift a thing.

We clean most fabric upholstery. We always test first and will tell you honestly if a particular fabric is not suitable before we start.

Usually two to four hours. We use a low-moisture method so it is never left soaking.

In most cases, yes. We use treatments that target the source of the odour rather than masking it.

A professional clean with a receipt removes one of the most common deposit disputes. We cannot guarantee a landlord's decision, but we give you the proof you need.

Often yes. We keep slots back for end of tenancy work, including evenings and weekends.

Yes, regularly. We offer better rates for agents and landlords with a few properties on the books.

Most, but not all. Old, set or dye-based stains can be permanent. We will tell you honestly what to expect before we begin.

If we have treated the source properly, it should not. Masking sprays bring it back, source treatment does not.

Yes. We use treatments that are safe once dry, and we are happy to talk you through the products we use.

Yes, that is how we do most commercial work. Evenings, early mornings and weekends are all fine.

Yes. We carry up to £5m public liability cover and can supply method statements and risk assessments on request.

Absolutely. Regular scheduled contracts come at a better rate than one-off visits.

As fast as we can. With water damage, the sooner we start extracting and drying, the more we can usually save.

Often, if we get to it quickly. We will give you an honest assessment rather than a false promise.

Yes. We can provide details of the work and the damage to support your claim.